Posts Tagged hosting

New year, new developments at Werx Limited

We had an excellent 2010 and I want to share with you some of the highlights:

  • We only had about 10 hours of downtime. This means your website was up over 99.99% of the time in 2010.
  • The utilization of our server has remained steady at under 10%. This means we’ve been able to speedily service each and every request to your website.
  • We have had no security breeches in 2010. There have been many attempts, as there are on any public server, but none were successful. In fact, we attained a certification of security for one of our ecommerce partners early in 2010. Your website was safe and sound throughout 2010.

As great as 2010 was, we are looking to make 2011 even better. So we are working on two big changes in January which should set the stage for the rest of the year.

The first is with hosting

We’ve been on the same server since 2006, and while the server itself is sound, newer technologies, like the rising tide of cloud computing, have made upgrading a priority for meeting future strategic goals. What this means for you is that we will be moving to a cloud-based architecture. Soon, you’ll be able to enjoy all of the benefits of having a website “in the cloud” including

  • lower cost (we’ll get to that in a minute)
  • better uptime
  • scalability

For more information about the benefits of cloud computing, please consult this white paper by IBM.

We’ve already begun moving sites and I’ll send out another notice when we’ve completed the move.

The second is with billing

I must admit that our billing has been rather chaotic and frazzled. And getting a good plan in place is one of our biggest goals in 2011. Our plan is to bill once a year for all hosting and DNS management services (if we are providing that service).

Since our billing terms are new, we will extend our billing terms this year to 3 months to give you plenty of time to accommodate this change. And since our move will be saving us money, we want to pass some of those savings on to you. From now on, rather than charging $15/mo for website hosting, or $180/yr, we will charge $90/yr*. That’s right, we’re now offering our rock-solid hosting for only half the price!

Thanks again for choosing us for your hosting needs. If you have any questions or comments please feel free to send us an email at [email protected].

*Includes 1 domain renewal. Additional domains will be billed at $10 per year per domain.

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New year, same great hosting

As we enter a new year, I want to take a minute to thank you for choosing Werx Limited for your hosting needs.

2009 saw many changes and challenges both to the internet in general and to our company in particular. Thankfully we’ve managed to weather the storm of changes and challenges quite well. Our servers have enjoyed an unprecedented 99% uptime with zero security or system issues.

However, I’ve noticed a few things that can be improved as we head into 2010 including:

  • enhanced support for your website, domain, marketing, and email
  • a more streamlined approach to billing
  • giving you more information about what’s going on including tips on security and marketing

Enhanced support

With regards to your hosting needs, we have launched a bug tracking site at http://bugs.werxltd.com where you can create an account and submit issues related to your website. Overall our aim is to help you get the most out of your site. The bug tracking software we use is Mantis and here is a description of the various pages to help you get acquainted with the system.

Each of your domains will constitute a separate “project” and will be accessible by only you and those you have designated.

Currently, we have included the following issue categories:

  • Domain Hosting – for all domain-related issues which includes DNS record administration and general domain name administration including registering, renewing, and transferring domain names.
  • Email Hosting – for all email-related issues including account administration (password changes), newsgroup administration, calendar, contacts, etc.
  • Graphics Design – for all graphics design needs including proofs, prints, photography, touch-ups, logo design and corporate IDs
  • Web Hosting – for all web-related issues including programming or design changes or additions to hosted websites.
  • Web Marketing – for all internet marketing campaign administration. Use this category to track your web marketing, request and receive reports on marketing progress, and

Streamlined billing

Additionally, we have revamped our billing system and are now able to accept payments from a wide range of sources including credit cards and eChecks via PayPal. We will be sending out electronic invoices at the beginning of each month in the form of an email to the contact we have listed on the account.

Our all-inclusive hosting fees will remain at $15/month and we will also begin offering enhanced support services for your website (design, programming, and marketing), domain, email, and internet marketing (including social media).

If you have any questions regarding our billing methods or if you would like to change the name on the account, please feel free to let me know using the contact form below.

Know what’s going on

Our blog now includes a section dedicated to keeping you informed about planned upgrades, best security practices you can implement for your website or blog. You can find these updates under the ‘hosting’ category. I recommend adding our hosting feed to your favorite RSS reader (like Google Reader) to receive updates on the latest news and tips.

Thanks and have a safe and prosperous new year!

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